Switching from Skimmer?

Your clients, in one file.

1. 1Export customers and locations from Skimmer (CSV).
2. 2Upload it. We show you which column we read as what — the name in two columns or in one, the address split in four — and you fix any of it on the screen. Your file is never touched.
3. 3Hand out the week in Route builder, on one screen — the weekday does not travel in anyone's export, so nobody types it line by line here. Photos start on day one.

No file to export? Paste the list instead — one house per line, name and address.

Stuck on your file? Send it to support@zaprouteapp.com, or tap Import for me in the app — we import it for you, free, within one business day.

What comes over in the file

• Customer name — first and last in two columns, or both in one. We join them.
• Pool address — street, city, state and zip in four columns, or all in one. Geocoded on import, so the route can be built.
• Service days — Mon to Sun, and ranges like Mon-Fri.
• Technician — matched by name to a user of your company.
• Monthly value — what that pool pays.
• Phone — so service texts work from day one.
• E-mail — so proof e-mails work from day one.
• Pool nickname — Main pool, Spa, Clubhouse.
• Gate code or note — the code, or the instruction at the gate.
• Salt — salt pool, yes or no.
• Type — pool, spa, pool + spa or fountain.
• Status — a client marked inactive or on hold comes in suspended, out of the route.

One file, up to 5,000 pools and 5 MB. Two more columns are read without becoming fields: billing address, used only when the service address is missing, and frequency, read to warn you when a pool is not weekly.

What does not come over

• Past service history — your visits stay in your old system. ZapRoute starts counting on day one.
• Old photos — the photo trail starts with your first service here.
• Chemical readings and doses — past readings do not come over. Whether the pool runs on salt does.
• Equipment — filter, pump, model, serial and dates start empty. Your technician adds them from the phone, or the office from the pool page.
• Repairs and estimates — open work orders and quotes are not imported.
• Invoices and payments — not in the file. ZapRoute never processes a payment. Without QuickBooks it keeps the balances and posts the monthly charge; connect QuickBooks and it reads your invoices to show who owes what. The money stays there.
• Free-form notes — two text columns do come over: the gate note and the pool nickname. On the mapping screen you can point any column at the gate note. Anything else is retyped.

None of this stops Monday. You start with the list and the route; the rest fills in as you work.